Last updated: October 23, 2026
14-day refunds
If Seekstar Pro isn't right for you, ask for a refund within 14 days of a payment — your first payment or any renewal — and we'll refund that payment in full. You don't need to give a reason.
How to ask
Payments are handled by Paddle, our reseller and Merchant of Record. Request a refund through paddle.net (look up your order with the email you paid with), or email us at hello@seekstar.app and we'll arrange it. Refunds go back to the original payment method; how long they take to appear depends on your bank.
After 14 days
Payments older than 14 days aren't refunded, but you can cancel at any time from Account → Manage subscription. Cancelling stops the next renewal, and you keep Pro until the end of the period you've paid for.
Deleting your account
Deleting your account cancels your subscription immediately and Pro ends at once. If your last payment was in the past 14 days, you can still ask for it back as described above.
See also the terms of service.